Returns & Exchanges
ANNA QUAN offers returns on full-priced items within 14 days of delivery, provided they are in original condition with all tags attached. Please note that sale items are eligible for store credit only, unless deemed faulty.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
Label and Post
Print your prepaid shipping label generated from the portal and drop your package at any authorized postage location.
Processing and Refund
Once our quality control team inspects and approves the return, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing